Southern Region Water Board has officially opened its new, state-of-the-art head office complex located along the M3 Road in Zomba, near NBS Bank and National Bank of Malawi. The relocation from the former Namiwawa Road premises marks a significant milestone in SRWB’s continued drive toward operational efficiency, exceptional customer service, and institutional advancement.

The modern office complex consolidates all key departments under one roof, enhancing internal coordination and improving overall service delivery. Built with employee productivity and customer convenience in mind, the facility boasts modern amenities, advanced security features, and spacious, customer-friendly areas—including a fully equipped customer service centre and point-of-sale stations.

Positioned strategically along the busy M3 Road, the new head office offers easier access for customers and stakeholders from Zomba and surrounding areas. With the new location in the heart of the city, customers can now enjoy convenient and efficient services, from customer care support to on-site bill payments—all in one accessible and welcoming space.